Privacy Policy

jp363 operates an online betting platform serving members across Indonesia. We recognize that your privacy is important, and we are committed to maintaining the confidentiality, integrity, and security of all personal information you provide to us.

This Privacy Policy applies to all personal data collected through our website at https://jp363.cam, including data collected during registration, account verification, deposits, withdrawals, customer service interactions, and general platform usage.

By accessing or using jp363, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.

For the purposes of this Privacy Policy, the following terms have the meanings assigned below:

Term	Meaning
"Personal Data"	Any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, contact details, identity documents, financial information, and online identifiers.
"Processing"	Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, deletion, or any other handling of data.
"Data Subject"	The individual to whom personal data relates — in this case, you, the member or visitor to the jp363 platform.
"Third Party"	Any natural or legal person, public authority, agency, or body other than jp363 and the data subject.
"Consent"	Any freely given, specific, informed, and unambiguous indication of a data subject's wishes by which they agree to the processing of their personal data.

jp363 collects several categories of personal data to provide our services, verify your identity, process transactions, and comply with legal obligations. The types of information we collect include:

3.1 Registration Information

When you create an account on jp363, we collect the following:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are at least 21 years old)
• Email address
• Mobile phone number
• Residential address (street, city, province, postal code)
• Username and password
• Preferred currency (IDR by default)

3.2 Identity Verification (KYC) Documents

To comply with anti-money-laundering regulations and prevent fraud, we require you to submit identity verification documents:

• Government-issued photo identification (KTP, passport, or SIM)
• Proof of address (utility bill, bank statement, or government correspondence issued within the last three months)
• Proof of payment method ownership (bank account statement from BCA, BRI, BNI, Mandiri, or screenshot of e-wallet account from OVO, DANA, GoPay, ShopeePay, or LinkAja)
• Selfie photograph holding your ID document (for enhanced verification when required)

3.3 Financial and Transaction Data

We collect and store information related to all financial transactions on your account:

• Deposit amounts, dates, times, and payment method details
• Withdrawal amounts, dates, times, and destination account details
• Betting history (wagers placed, outcomes, winnings, and losses)
• Bonus claims, wagering progress, and bonus forfeitures
• Account balance fluctuations and transaction summaries

3.4 Technical and Usage Data

When you access jp363, our systems automatically collect technical information:

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session duration and pages visited
• Clickstream data and navigation patterns
• Referring website or source of traffic
• Cookies and similar tracking technologies (see Section 9)

3.5 Communications Data

We retain records of all communications between you and jp363:

• Live chat transcripts
• Email correspondence
• Support ticket submissions and resolutions
• Feedback, complaints, and survey responses

jp363 processes your personal data for the following purposes:

4.1 Account Management

• To create, maintain, and administer your jp363 account
• To authenticate your identity during login and sensitive transactions
• To communicate important account updates, policy changes, and service notifications

4.2 Transaction Processing

• To process deposits and credits to your account balance
• To process withdrawal requests and transfer funds to your registered payment method
• To settle bets, calculate winnings, and update account balances
• To apply bonuses, track wagering requirements, and enforce promotional terms

4.3 Regulatory Compliance and Fraud Prevention

• To verify your age and ensure you are at least 21 years old
• To comply with Know Your Customer (KYC) and anti-money-laundering (AML) regulations
• To detect and prevent fraudulent activity, money laundering, and bonus abuse
• To monitor betting patterns for signs of match-fixing, collusion, or unfair advantage
• To cooperate with law enforcement investigations when legally required

4.4 Customer Support

• To respond to your inquiries, complaints, and support requests
• To troubleshoot technical issues and improve user experience
• To provide guidance on account settings, payment methods, and responsible gaming tools

4.5 Marketing and Personalization

• To send you promotional offers, bonus announcements, and personalized recommendations (only if you have consented to marketing communications)
• To analyze your betting preferences and tailor content to your interests
• To measure the effectiveness of our marketing campaigns

You may opt out of marketing communications at any time by adjusting your account preferences or contacting our support team.

4.6 Platform Improvement and Analytics

• To monitor platform performance, uptime, and technical stability
• To analyze user behavior and identify opportunities to improve functionality
• To conduct internal research, testing, and product development

jp363 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (our Terms & Conditions) and to provide the betting services you have requested.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including age verification, KYC, AML, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests do not override your fundamental rights and freedoms.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

jp363 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of third parties to fulfill our contractual and legal obligations:

6.1 Payment Service Providers

We share necessary transaction data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals. These providers have access only to the information required to complete financial transactions.

6.2 Identity Verification Partners

We may use third-party identity verification services to authenticate your KYC documents and detect fraudulent submissions. These partners process data on our behalf and are contractually bound to maintain confidentiality.

6.3 Gaming Platform Providers

jp363 integrates games and live casino content from third-party providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, and others). When you play these games, limited data (username, bet amounts, game session data) may be shared with the respective provider to enable gameplay and ensure fairness.

6.4 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement, regulatory bodies, courts, or government agencies when required by law, court order, or regulatory investigation, or when necessary to protect our legal rights, prevent fraud, or ensure public safety.

6.5 Business Transfers

In the event of a merger, acquisition, corporate reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.

jp363 employs industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Secure Data Storage: Personal data is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems.
• Access Controls: Only authorized personnel with a legitimate business need are granted access to personal data. All access is logged and monitored.
• Password Hashing: User passwords are hashed using cryptographic algorithms and are never stored in plain text.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and remediate potential risks.
• Employee Training: All jp363 staff members are trained on data protection principles and are bound by confidentiality obligations.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. You acknowledge that you provide your personal data at your own risk. jp363 cannot guarantee absolute security and will not be liable for unauthorized access resulting from circumstances beyond our reasonable control.

jp363 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Retained for the duration of your account's active status plus six (6) years following account closure to comply with financial record-keeping regulations and to defend against potential legal claims.
• Transaction Records: Retained for a minimum of seven (7) years to comply with tax, accounting, and anti-money-laundering regulations.
• KYC Documents: Retained for a minimum of five (5) years following the last transaction to meet regulatory requirements.
• Communications Data: Retained for up to three (3) years for quality assurance, training, and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, after which it is promptly removed from active marketing systems.

Upon expiration of the applicable retention period, personal data is securely deleted or anonymized in a manner that renders it non-identifiable. Anonymized data may be retained indefinitely for statistical analysis and business intelligence purposes.

jp363 uses cookies and similar tracking technologies to enhance your user experience, analyze platform performance, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

9.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functionality, including login authentication, session management, and secure transaction processing. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how you use jp363, such as pages visited, time spent on site, and navigation paths. This data helps us optimize platform performance.
• Functional Cookies: Remember your preferences (language, currency, display settings) to provide a more personalized experience.
• Advertising Cookies: Track your activity across websites to deliver targeted marketing content. These cookies require your consent and can be disabled through your browser settings.

9.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Note that disabling cookies may affect your ability to use certain features of the jp363 platform.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org (external resource — informational reference only).

As a data subject, you have the following rights regarding your personal data:

10.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within thirty (30) days of your request.

10.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data. You may update most information directly through your account settings or by contacting our support team.

10.3 Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. Note that we may be required to retain certain data to comply with legal obligations.

10.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.

10.5 Right to Data Portability

You have the right to receive your personal data in a portable format and to transmit it to another service provider, where technically feasible.

10.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

10.8 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] (plain text — not a clickable link). We will respond to your request within thirty (30) days. To protect your privacy, we may require you to verify your identity before processing your request.

jp363 strictly prohibits access to and use of the platform by any individual under the age of 21. We do not knowingly collect, process, or retain personal data from minors.

If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data from our systems and permanently close the associated account. Any funds in such an account will be forfeited and donated to responsible gaming organizations.

If you believe that a minor has provided personal information to jp363 or accessed the platform using false identification, please contact us immediately at [email protected] (plain text — not a clickable link) so that we may take appropriate action.

jp363 reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. Any changes will be effective immediately upon posting to the platform. The "Last Updated" date at the top of this document indicates the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of jp363 following the posting of changes constitutes your acceptance of those changes.

If we make material changes that significantly affect your rights or the way we process your data, we will notify you via email or through a prominent notice on the platform before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

For urgent matters related to data breaches or security incidents, please mark your communication as "URGENT — SECURITY" to ensure immediate escalation to our security team.